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Registrar: Olkka BorealisCandles
Person in charge of the register: Heli Arstio
Registry Name: Olkka BorealisCandles Customer Registry
Purpose of personal data processing: Customer relationship management and communication, personalized marketing
Information content of the register:
• Customer name
• Address, postcode and city
• Email address
• Phone number
• Marketing communications information used to manage customer relationships
• Customer purchases
Regular sources of information:
• Application form
• Personal information provided by the customer for sale
Regular disclosures and transfers of information outside the EU or the EEA
Personal data shall not be transferred outside the EU or the EEA unless this is necessary for the technical implementation of the processing.
Customer information will not be disclosed outside of this agreement, except as expressly agreed and / or expressly permitted. Where appropriate, information will also be disclosed to the authorities. The authority request will also be notified to the customer in the register, if permitted by law.
• For a payment operator
• For a shipping partner if the selected delivery method is shipping to the nearest Post office or Matkahuolto collection point
• To customs when purchasing products duty-free
• To the debt collection company, when the invoices are due and transferred to the debt collection
Registry security principles
We process personal data in accordance with the Finnish Personal Data Act in force at any given time.
Retention period of personal data
The provision of personal information is a requirement for the conclusion of a customer contract. Personal data will be kept in the customer register until the end of the customer relationship or as long as required by law.
Purchase data retention period
The documentary material is stored in the information system as required by law
Rights of the data subject
A customer belonging to the register may modify his / her personal data and marketing authorizations and request his / her stored information at: firstname.lastname@example.org. The stored information requested by e-mail will be transmitted electronically. Editing or submitting information requires proof of identity.
Updates to the registry description
As we continually improve and improve our services and websites, we reserve the right to periodically update our Privacy Statement. If significant changes are made to the description of the registry, we will notify you of the changes as well as the legal grounds for processing them.